It's your child's record. You decide who reads it.

First name or nickname, age band, communication stage.

Raw entries

Everyone on the care team

Trends & reports

Everyone on the care team

Kept for

Kept while the account is open.

Words tapped, unique vocabulary, time of day, repeat-tap rate.

Raw entries

Parents and anyone they mark as clinical

Trends & reports

Everyone on the care team

Kept for

Rolling 24 months, then aggregated to monthly totals.

First requests, imitation, two-word combinations, skill movement.

Raw entries

Parents, SLPs, OTs, teachers

Trends & reports

Everyone on the care team

Kept for

Kept while the account is open — it's the child's history.

What you type or say about a day, and what Pip pulls out of it.

Raw entries

Parents only

Trends & reports

Care team sees extracted milestones and patterns, never the raw text

Kept for

Rolling 24 months unless you delete sooner.

What a teacher, SLP or OT documented in a session.

Raw entries

The author, parents, and anyone the note is shared with

Trends & reports

Everyone on the care team

Kept for

Kept while the account is open.

Sleep hours, meltdowns or incidents, toileting successes, vitamins or medication taken, appetite, gut/digestion notes.

Raw entries

Parents only, plus any clinician a parent explicitly grants clinical access

Trends & reports

Only people with clinical access. Teachers and general caregivers never see these day-level entries.

Kept for

Rolling 12 months, then reduced to monthly averages.

What is mandatory to log?

Only a name for the child so the app has something to call them. Every metric — sleep, toileting, incidents, vitamins, engagement, motor scores — is optional and can be turned off in Parent mode without breaking anything else. Skipping a day never penalises you, which is also why the streak counts days you showed up, not days your child performed.

Who can see raw day-level entries?

Parents and account owners always. Invited members see only what their role allows: a teacher or general caregiver sees board activity and milestones, not personal-care or health entries. Clinical access — which unlocks health trends — is granted per person by a parent and can be revoked at any time from the Care team screen.

What goes into an export or IEP pack?

You choose the date range and the sections before anything is generated, and you see the full document before it leaves the app. Health and personal-care detail is excluded from provider-facing exports unless you explicitly include it.

How long is data kept?

Health and personal-care entries: 12 months at day-level detail, then reduced to monthly averages. Board activity and parent logs: 24 months. Milestones and session notes are kept for the life of the account because they are the child's developmental history.

What does deleting actually do?

Deleting a single entry removes it from the database and from every future report or export — it is not soft-hidden. Deleting the child's record removes the profile, board, favourites, logs, notes and metrics within 30 days, including from backups. Exports you already downloaded or shared are copies we no longer control.

Do you sell or train on this data?

No. We never sell data and we never use an identified child's records to train models. AI features process your text to produce your own summaries and reports.

Who owns it?

The family. A clinician or school who loses access to a child keeps their own session notes, not the family's logs. Parents can export everything at any time.